Job Description
Case Manager - Homeless Shelter Setting Job Responsibilities - Client Caseload Management
- Manage a caseload of 20-25 clients, with responsibilities based on program requirements.
- Conduct daily check-ins, focusing on 4-5 clients per day.
- Perform on-site work with clients who live on site; conduct wellness and room checks.
- Carry out field visits as needed to assist clients in viewing housing units when close to securing permanent housing.
- Client Engagement and Support
- De-escalate situations that may arise; incidents involving active substance use, mental health crises, or interpersonal conflicts.
- Coach clients on room maintenance and organizational skills.
- Facilitate and lead scheduled group sessions daily, encouraging client engagement and addressing various topics.
- Schedule and conduct one-on-one case management meetings weekly to provide individual support and make recommendations for further services.
- Administrative and Documentation Duties
- Document all client interactions and case details thoroughly to meet state and grant compliance standards.
- Maintain updated and accurate client files, adhering to confidentiality policies and regulatory requirements.
- Enter client data into a state-wide database for case tracking, ensuring all records are documented accurately.
- Resource Coordination and Service Linkage
- Assess client needs and make appropriate recommendations to link them to community resources for mental health, medical needs, social services, or parenting assistance.
- Develop individualized service plans, setting goals to aid clients in implementing positive changes.
- Evaluate each client's readiness to transition to independent living or other housing options.
- Professional Development and Policy Adherence
- Attend regular internal and external trainings to stay current with best practices.
- Participate in Multidisciplinary Case Planning and Supervision Meetings to discuss client progress and challenges.
- Adhere to all organizational policies and procedures and maintain professional boundaries, respecting client confidentiality and fostering a safe environment.
Location : South Los Angeles & Long Beach openings
Schedule: Monday - Friday, 8:00 am - 4:30 pm ONSITE
Start Date: ASAP
Education Requirements: Bachelor's Degree required
Additional Requirements: Valid driver's license, experience with homeless populations, strong problem-solving skills, and resilience
Pay Details: $24.00 to $25.00 per hour
Search managed by: Breanna Deckard
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Tags
Hourly pay, Permanent employment, Temporary work, Local area, Immediate start, Live in, Monday to Friday,