Chat Support Representative Job at ValueAdd Research and Analytics Solutions LLP, New York, NY

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  • ValueAdd Research and Analytics Solutions LLP
  • New York, NY

Job Description

Job Description

Job Description

This is a remote position.

Are you a customer service superstar who excels at communication and problem-solving? ValueAdd Research and Analytics Solutions LLP is seeking a Chat Support Representative to join our dynamic team. In this role, you will be responsible for providing exceptional customer service through chat support, resolving customer inquiries, and ensuring a positive customer experience.

Location: United States (Remote)

Responsibilities:
  • Respond to customer inquiries and provide support through chat
  • Resolve customer issues in a timely and professional manner
  • Ensure high levels of customer satisfaction and retention
  • Collaborate with team members to improve processes and procedures
  • Maintain accurate records of customer interactions and transactions
Qualifications:
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in typing and computer skills

If you are passionate about providing top-notch customer service and thrive in a team-oriented environment, we want to hear from you! Apply now to join ValueAdd Research and Analytics Solutions LLP as a Chat Support Representative.

Requirements
  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Previous customer service experience preferred
  • Proficiency in typing and computer skills

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