Job Description
Job Description It's about people as much as it is about products. Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Fair and Responsible Banking Manager with Frost role might be for you!
At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services.
Who you are: As a
Fair and Responsible Banking Manager with Frost
, you are our leader, providing guidance and support to every single team member on your team. In this role, you will be responsible for managing the bank's Community Reinvestment Act strategic plan, overseeing the Fair and Responsible Banking Policy and Program, and ensuring all policies and procedures reflect up-to-date regulatory expectations. Our managers have a genuine care for people and enjoy serving others, doing so with integrity, caring and excellence in mind.
What you'll do: - Manage the bank's Community Reinvestment Act (CRA) strategic plan, ensuring it meets both regulatory requirements and the needs of the communities we serve
- Partner with lines of business to develop strategies that help achieve fair and responsible banking business objectives
- Oversee CRA-related risk assessments and reviews, and present findings and recommendations to the Chief Frost for Good Officer
- Monitor and maintain the bank's CRA Public File, ensuring its availability and compliance with regulatory standards
- Collaborate with Compliance to coordinate with federal and state regulators during CRA examinations and ensure readiness across the organization
- Lead the bank's Fair Lending program, ensuring it is risk-based and appropriately scaled for the size and complexity of Frost
- Oversee the development and implementation of fair lending risk monitoring tools, including dashboards and key risk indicators
- Responsible for training and support to staff on applicable fair lending laws and regulations to ensure a strong culture of compliance
- Collaborate with the Compliance team to ensure all policies and procedures reflect up-to-date regulatory expectations
- Oversight of the Fair and Responsible Banking Policy and Program
- Provide updates to the Frost for Good Officer on the Fair and Responsible Banking Policy and Program review
- Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need: - Bachelor's degree in a relevant field or equivalent industry experience
- 8+ years of experience in CRA and fair lending compliance, or equivalent related experience
- Deep knowledge of CRA and fair lending regulations
- Strong analytical, project management, and interpersonal communication skills
- Proven ability to work cross-functionally with executive leadership, regulators, and team members
Additional Preferred Skills: - Experience developing fair lending risk models and dashboards
- Familiarity with regulatory examination processes
- Passion for serving communities through responsible banking practices
Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
- Medical, dental, vision, long-term disability, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including our Employee Assistance Program
- Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.
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