SAP SD OTC Business Analyst (Order-to-Cash, EDI) Job at DynPro Inc., Santa Clara, CA

SVh3MzZJV29FWFViNExxU2x2TnlObWZHZ1E9PQ==
  • DynPro Inc.
  • Santa Clara, CA

Job Description

SAP SD OTC Business Analyst (Order-to-Cash, EDI)

Engagement: Full-time (DynPro) or Contract (C2C/W2)

Location: Bay Area, CA — Onsite with the team 3 days per week; occasional late PST syncs

About the work

You will own requirements and solution design for reverse/forward logistics and returns flows. You’ll partner with business, SAP, Salesforce and integration teams to move a largely manual RMA/returns process to EDI-driven automation.

What you’ll do

  • Run discovery with business teams; document as-is/to-be OTC and returns flows
  • Define specs for EDI-driven touchpoints across sales order, delivery, shipment, billing, returns, credit/debit memos
  • Configure SD for returns scenarios (order types, item categories, copy/control, pricing, movement types), and collaborate with technical teams on extensions
  • Coordinate IDoc setups and partner profiles; align message control and reprocessing procedures
  • Write integration requirements for middleware (CPI/Mule/PI/PO) and downstream systems (e.g., CRM/Service)
  • Drive UAT, cutover readiness, hypercare, and runbooks; track KPIs for cycle time and fallout reduction
  • Communicate status/risks to stakeholders; work hands-on with onshore/offshore teams

What you’ll bring

  • Strong SD OTC configuration depth across order-to-cash and returns
  • Hands-on EDI/IDoc experience: common X12 and IDoc sets used in OTC and returns; partner profiles; error handling
  • Ability to author clear functional specs, integration specs, and test cases
  • Experience working with middleware teams (CPI or similar) on mapping, acknowledgements, retries, and monitoring
  • Clear communication with business stakeholders and engineers; comfort with onsite collaboration

Nice to have

  • Exposure to service/RMA flows initiated in a CRM/Service platform
  • S/4HANA experience; WM/EWM touchpoints for returns logistics application

Job Tags

Full time, Contract work, 3 days per week,

Similar Jobs

United Wholesale Mortgage

Entry Level Processing Underwriter Job at United Wholesale Mortgage

 ...and identify effective alternatives to application Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation Keep up with changes and adaptations as they occur Provide elite service... 

Boys & Girls Homes Of NC Inc

Part Time Van Driver Job at Boys & Girls Homes Of NC Inc

 ...Job Description Job Description JOB TITLE: Part Time Van Driver (Thomas Academy Charter School) REPORTS TO: Thomas Academy Principal Job Requirements: Drive school van route during morning and/or afternoon to pick up students or drop off students. Vans hold... 

FocusGroupPanel

Online Survey Researcher WorkatHome Job at FocusGroupPanel

Overview Work From Home, Entry Level Data Entry Clerk As A Research Participant. We are looking for people who want to work remotely from home. You'll need an Internet connection and a mobile device or computer. This is a flexible, parttime way to earn money from home... 

Crystal Clear Building Services

Part- Time Evening Cleaners in Macedonia #056 Job at Crystal Clear Building Services

 ...Job Description We are seeking reliable and efficient Part-Time Evening Cleaners to join our team in Macedonia, United States. As a part...  ...and as part of a team Flexibility to work evening shifts Basic English communication skills Must have reliable transportation... 

Disability Solutions

Adjunct Professor of Pharmaceutical Sciences, College of Pharmacy Job at Disability Solutions

 ...University of Cincinnati ranks among the nation's best urban public research universities. Home to 53,235 students, nearly 12,000 faculty...  ...and their impact on health outcomes. The Division of Pharmaceutical Sciences is dedicated to advancing knowledge in the field...