Job Description

Job Description

Job Description

Salary:

About Mednet

Mednet is a premier healthcare technology company specializing in eClinical solutions tailored for the global life sciences industry. With over 20 years of experience and thousands of clinical trials conducted, Mednet offers a comprehensive eClinical system backed by a first-class support team to manage clinical studies from start to finish, and drive advancements in global healthcare.

TITLE

System Administrator I

LOCATION

This is a Minnetonka, MN based position with generous flexibility to work from home.

JOB SUMMARY

Serves as the administrator for all internal (non-product) organizational systems. Maintains patches, security certificates, and overall security controls utilizing transparent, auditable, and repeatable means. Acts as the primary contact for internal technical/help desk support and resolves technical issues for internal users. Installs, configures, and maintains end-user hardware and software and oversees hardware provisioning for new employees. Tracks end-user equipment inventory and facilitates the disposal/destruction of outdated hardware according to company policies.

JOB DUTIES

• Manage internal (non-product) organizational systems.
• Install, configure, maintain, support and troubleshoot, desktops, laptops, printers, scanners, and other PC peripherals and related hardware, including remote access devices.
• Maintain and review security controls for all organizational systems and end-user devices.
• Monitor activity, patch information, violations, drift from known configurations, and lock or wipe systems as needed.
• Maintain up-to-date documentation of installation, configuration, software, and inventory of company systems and end user devices.
• Ensure all critical data on company systems and end user devices is backed up and recoverable to satisfy business recovery objectives.
• Manage and maintain all user directory services, group policies, and network infrastructure.
• Apply OS and application patches and upgrades on a regular basis and conduct periodic audits to ensure compliance.
• Participate in annual disaster recovery planning, testing, execution, and documentation of organizational systems.
• Research, recommend, plan, and implement new technologies.

JOB QUALIFICATIONS

ESSENTIAL

• Two-year degree or an equivalent combination of education and experience.
• (Level I) 0-3 years of related experience.
• Experience in managing Windows, Linux, and Mac devices through management software.
• Experience in integrating cloud-based software services with organizational systems across cloud platforms, e.g. Azure AD integrations with AWS-based systems.
• Experience with network devices such as firewall, VPN, network switches, and WIFI access points.
• Experience with network design.
• Experience with Windows and Linux servers (Windows server 2016+, RHEL Linux CentOS).
• Experience with implementing anti-virus/malware detection software and ensuring means of producing regular reports/alerts from the same.
• Experience with managing user directory services, policies, and device management through cloud services such as Azure.

PREFERRED

• Experience in managing Windows via InTune and Mac devices via Jamf
• Experience maintaining user systems account information, using an email-based support ticket system, and good documentation skills.
• Proficiency in administering organizational systems through endpoint management software that manages system images, system packages, and provides system and user activity audit trail and alerting.
• Working knowledge and experience with designing and implementing network architecture.
• Experience with network devices especially firewalls (physical and virtual), VPNs, network switches, and WIFI access points.
• Working knowledge of administering Windows and Linux servers.
• Experience in implementing alerts and reporting for audit purposes regarding organizational systems in some automated fashion.
• Working knowledge of administering user directory services, policies, and device management through Azure.

Mednet will not sponsor applicants for work visas.

COMPENSATION

Level I $60,000 65,000

SCHEDULE

Daytime M-F

Position is hybrid/remote-friendly

BENEFITS

all benefits are subject to eligibility requirements

• 401(k) with company match
• Medical and dental coverage
• Health care spending accounts
• Dependent care spending account
• Vision coverage employer paid
• Life insurance - employer paid
• Short-term and long-term disability employer paid
• Paid time off
• Paid holidays
• Company bonus program

Mednet will not sponsor applicants for work visas.

This employer participates in the Electronic Employment Verification Program (E-Verify) to validate employee I-9 documentation. Please visit everify.gov to learn more.

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